About Gago
‣ What is Gago?
• Gago is a smart garage door opener, an IoT device that is always connected to the Internet and responds faster than any other garage opener. Gago is not a garage door motor, but rather it turns your motor into a smart one, being an old outdated motor or a brand new one, Gago works with most of them. Gago turns your garage opener motor into a state-of-the-art connected appliance you can access and control instantly from anywhere in the world. Gago works with GateGoing, a mobile app that allows you to create and share your gates, doors, barriers and other remotely controlled devices.
‣ GAGO + GateGoing vs. other garage door openers
• The following table compares between Gago + GateGoing vs. other gate opener modules including GSM, WiFi and Bluetooth nodules.
Feature |
GAGO |
GSM module |
Wi-Fi Module |
Bluetooth Module |
Open from anywhere |
✓ |
✓ |
✓ |
✗ |
Share access with friends and family |
✓ |
✗ |
⋊ |
⋊ |
Single app to access owned and shared gates |
✓ |
✗ |
✗ |
✗ |
Unlimited number of gates |
✓ |
✗ |
✗ |
✗ |
Unlimited number of shares |
✓ |
✗ |
✗ |
✗ |
Instant opening time |
✓ |
✗ |
✓ |
✗ |
Automation enabled |
✓ |
✗ |
⋊ |
⋊ |
Multi-device capable |
✓ |
✗ |
✗ |
✗ |
Advanced access management |
✓ |
✗ |
✗ |
✗ |
External sensor compatibility |
✓ |
✗ |
✗ |
✗ |
Single-click multi action capabilities |
✓ |
✗ |
✗ |
✗ |
Advanced anti-hack/spoofing protection |
✓ |
✗ |
⋊ |
⋊ |
Easy app-based setup |
✓ |
✗ |
⋊ |
⋊ |
Full IOT integration |
✓ |
✗ |
⋊ |
✗ |
2-year full replacement warranty |
✓ |
✗ |
✗ |
✗ |
⋊ Some models support this feature
‣ How do I install Gago?
• Gago together with GateGoing is super simple to install and works with almost any garage door motor. Just scan the Gago’s QR code, type your home / office WiFi credentials and your Gago is good to go. Connect your garage door motor to Gago and that’s it, you can now open and close your gate via the app, but more than that, you can now make it smart, automate it, make it open and close, open when you arrive, etc. and of course you can share access with family and friends. No WiFi in the garage? No problem! We have a Gago version to suit your needs, be it wired internet (ethernet), and even a GSM module if you have no internet nearby at all.
General
‣ Centralized management of gates, barriers and parking lots
• GateGoing is a powerful multi-module system that allows entry management using gates and barriers for parking lots, gated communities, settlements, office buildings, apartment buildings, hospitals, police stations and such, it also provides for entry/exit for fleets such as buses, taxies, ambulances, and police cars. The system provides simple, secure and efficient management of entry/exit and helps prevent unauthorized openings of gates and barriers. For more information please contact us via email at
info@gategoing.com
‣ How do I install the app?
• Installing GateGoing is like installing any other app on your phone. Simply go to your phone app store using the link below and click “Install”. Once completed click “Open” and start using the app.
‣ How do I update the app?
• To update a version, simply select the Upgrade option on the main main which will take you to the app store, otherwise, you can go there directly and search for GateGoing, you will then see an upgrade option.
‣ How do I add a gate?
• To add a gate simply click on the plus button at the bottom of the app and follow the gate creation wizard. All you'll need is the gate's phone number.
‣ Can I share my gate with other people?
• Absolutely yes, you can share your gate with anyone you want. Sharing the gate a simple and quick process.
Enter the gate menu you created and select Share.
We offer several types of subscriptions, some free and some paid.
The number of shares available to the user is determined, among other things, by the type of subscription.
Follow the sharing wizard asking you to enter the name and phone number of the person you want to share with.
For your convenience you can type in the details or select them from your phone's Contacts.
‣ Where are all these images coming from?
• Users can upload images to gates, all users that use the same gate can see the images uploaded by other users. Go ahead and upload your own images.
‣ The owner of the gate is not in the country and his phone is not available. Will the gate still open?
• Yes, the gate will open even if its owner is not available. GateGoing uses advanced communications technology via the company's servers located in the cloud.
‣ How do I open a gate I don't have access to?
• With GateGoing you can only open gates you have access to, or if another user has shared their access with you. Ask a friend that has access to share their gate with you.
‣ Is there a limit to the number of gates I can have in GateGoing?
• Technically, no.
We offer several types of subscriptions, some free and some paid.
The number of gates available to the user is determined, among other things, by the type of subscription.
‣ What is the Create Gate wizard?
• This wizard is designed to make it easier for you to configure a gate. It will guide you through the necessary steps to do so. The wizard can be turned on or off in your preferences screen.
‣ Can I be notified every time someone opens my gate?
• Yes, you can be notified whenever one of your shares opens your gate, to enable/disable this option, go to your settings and look for the "Confirm Every Opening" option.
‣ Sound Effects
• The app produces different sounds depending on the actions you perform, these effects are designed to give you comfortable feedback, especially when driving. You can disable the effects on your settings screen. If you have an issue with your car stopping playing music when the app is started, simply disable this option.
‣ Can I open a gate without pressing any buttons?
• Yes, you can have GateGoing open a gate automatically when you start the app. This is set up using the gate's Edit menu option. Note that only one gate can be set up to open automatically by default and it will be the last one you set up as such.
‣ How do I delete a gate?
• Each gate has a menu marked with three vertical dots. Clicking this menu displays several options, including a Delete/Remove option.
A deleted gate cannot be restored but a new one can be created instead.
‣ Can I close the app automatically after opening a gate?
• You can do this by selecting the auto-close option that appears in your settings. (Android Only)
‣ What is the web Admin system and how can it be used?
• GateGoing's web Admin System uses a browser (we recommend Google Chrome) and allows for convenient management of users and gates.
The system provides historical data on a map and allows you to add, delete, and update user information and sharing parameters.
Then enter the system go to
gategoing.com
and click the link to the Admin System.
The system login screen uses the information entered in the app, email address and password or the phone number on which the app is installed.
Technical
‣ Sorting by distance
• The app can display the gates on the main page according to your physical distance from them. This distance is determined by entering the gate address (if not already done by another user from whom you have received permission), activating the phone's location services, and authorizing the app to use them.
‣ Can my gate open automatically as I approach it?
• Certainly, the system uses the phone's location services to open the gate automatically. To activate this option see the gate Edit menu.
‣ The gate did not open?
• If this is a gate you defined, check if it opens when you dial directly from your phone and double-check the phone number you entered is correct. If the gate does NOT open when you dial directly, you must not be allowed to open it, contact the operator of the gate.
‣ The gate starts opening but stops mid-way
• The GSM module installed in your gate can accept a parameter determining the relay activation time. change this parameter to at least 5 seconds according to the time it takes for the gate to open
‣ The gate does not appear in the correct location
• The gate position is determined by the address entered by the gate owner in the app. The easiest way to do this is to be near the gate and updating the address by clicking on the map in the edit details menu and selecting the current location. This is the easiest and most accurate way to mark the place of the gate.
Please note that some phones take a little time to obtain a good GPS location, and until they do, some gates may appear in the wrong location. Make sure you give the phone enough time.
‣ What happens to my gates and shares if I uninstall and re-install GateGoing?
• In short, nothing, all your gates, shares, images, and other settings remain safely stored in our servers. After re-installing (you may need to enter your phone number again), everything will go back to normal.
‣ Open gates using SMS and IP communications
• The GateGoing system supports a wide variety of gate opening protocols, including opening by sending a text message, internet data communication and more. In addition, the system is able to receive signals from various types of sensors, including gate state sensors (open/closed), an LPR camera that reports vehicle numbers, RFID proximity sensors, and more.
For details on connecting to external sensors and opening with other protocols please contact us by e-mail
info@gategoing.com
‣ I cannot open a gate I could before
• Beyond an actual malfunction of the gate (in which case you should contact the manufacturer for support), there are two main reasons why a gate that you have opened in the past no longer opens. The most common reason is that the person who shared the gate with you either has set permissions that do not allow for the opening at this time or has completely revoked your permission to open, the second main reason could be that the actual person managing the gate has revoked your access to it. This, of course, is only relevant for gates you created yourself, and not those that have been shared with you.
‣ Using phone location services
• The app uses location services to sort gates according to your distance from them, to display community gates, to open a gate automatically as you approach it, to open gates and parking lots restricted to opening only when nearby, and more. To use these features, you must allow the app to use the location services in the permissions menu on your phone's operating system.
‣ Location Services not working, what's happening?
• Most probably the app does was not granted location permissions, this can be fixed by going to your phone's Settings=>Apps=>Permissions. If this fails, please try uninstalling and re-installing the app.
‣ What permissions are required by GateGoing?
• The app does not need any permissions to function properly, however, if you want to use advanced features, you must allow the app to use your phone's location services to sort gates according to your distance from them, view community gates, automatically open a gate as you approach it, use Parking lots and gates which are restricted to opening only when nearby, and more. Accessing contacts on your phone allows you to share your gates with any of your contacts, ask them to open a community gate for you, and more.